Easiest way to buy a ticket on Sriwijaya Air is to use any of the 5 methods of payment from our on-line payment system:
ATM, Internet Banking, Retail, Electronict Money and Credit Cards.

You can also purchase a ticket from a Travel Agent or directly from a Sriwijaya Air Branch Office.


number1 Go the website www.sriwijayaair.co.id, where you can easily select or enter your destination information and submit. Once you follow this way you can make your Flight Reservation and enjoy the flight. You will receive a Passenger Name Reference number (PNR) and a 13-digit payment code.

number2 To pay the ticket you can use any of the following methods:
  • ATM Machines.
  • Internet Banking.
  • Credit Cards.
If payment is made by ATM machine and Retail, you will receive a paper slip as confirmation of payment.

number3 E-Ticket will be sent via email shortly after payment

number4 Upon arrival at the airport, present your passport or identity card at check-in counter and proceed to the boarding gate.

In any circumstances where a paper ticket is needed, Sriwijaya Air Branch Office or Airport Ticketing Office may issue a ticket or itinerary receipt upon request.

  • E-Ticket will be sent to your email shortly once you finished the payment in sriwijayaair.co.id. Please print the e-Ticket for the use it.
  • E-Ticket is reservation evidence and payment as your key to get into the passanger area at the airport. Like a convensional ticket, you must submit the e-Ticket has been printed on the check in desk.As a replacement ticket, you will get a boarding pass to be able to enter the plane.
  • If you not receive the e-Ticket after payment, please check the 'SPAM' folder or 'BULK' in your email. If still doesn't exist, please contact Sriwijaya Air call center for request to resend the e-Ticket.
  • Example of e-Ticket: