Easiest way to buy a ticket on Sriwijaya Air is to use any of the 5 methods of payment from our on-line payment system:
ATM, Internet Banking, Retail, Electronict Money and Credit Cards.
You can also purchase a ticket from a Travel Agent or directly from a Sriwijaya Air Branch Office.
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Go the website www.sriwijayaair.co.id, where you can easily select or enter your destination information and submit. Once you follow this way you can make your Flight Reservation and enjoy the flight. You will receive a Passenger Name Reference number (PNR) and a 13-digit payment code. |
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To pay the ticket you can use any of the following methods:
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E-Ticket will be sent via email shortly after payment |
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Upon arrival at the airport, present your passport or identity card at check-in counter and proceed to the boarding gate. |
In any circumstances where a paper ticket is needed, Sriwijaya Air Branch Office or Airport Ticketing Office may issue a ticket or itinerary receipt upon request.
The following payment methods are available for your convenience:
1. INSERT YOUR ATM CARD
2. ENTER YOUR PIN ATM
3. CHOOSE "TRASAKSI LAIN"
4. CHOOSE "PEMBAYARAN"
5. CHOOSE "TICKETING"
6. CHOOSE "PENERBANGAN"
7. INSERT PAYMENT CODE
8. ENSURE THE INFORMATION DETAILS, CHOOSE "BENAR" IF CORRECT
9. TRANSACTION COMPLETED
1. IN MAIN MENU, CHOOSE "BAYAR/BELI"
2. CHOOSE "LAINNYA"
3. CHOOSE "TIKET"
4. ENTER NUMBER "7" FOR CHOOSE SRIWIJAYA AIR AND THEN SELECT YA
5. INPUT PAYMENT CODE AND THEN CHOOSE "BENAR"
6. PAYMENT CONFIRMATION IF CHOOSE "YA"
7. TRANSACTION DONE, CHOOSE "KELUAR"
8. WILL EXIT THE TRANSACTION RECEIPT
9. AFTER PAYMENT IS SUCCESSFULL, E-TICKET WILL BE SENT
TO THE EMAIL ADDRESS LISTED AT THE TIME RESERVATION.
PLEASE CONTACT OUR CALL CENTER IF YOU NEED TO RESEND
THE E-TICKET.
1. INSERT YOUR ATM CARD
2. CHOOSE LANGUAGE PREFERENCE
3. ENTER YOUR PIN
4. CHOOSE "MENU LAINNYA"
5. CHOOSE "PEMBAYARAN"
6. CHOOSE "TICKET/QPAY"
7. CHOOSE "SRIWIJAYA AIR"
8. ENTER PAYMENT CODE
9. ENSURE INFORMATION, CHOOSE "YA" IF CORRECT
10. SELECT ACCOUNT
11. PROCESSING
12. TRANSACTION COMPLETED
1. CHOOSE YOUR LANGUAGE PREFERENCE
2. ENTER YOUR PIN ATM
3. CHOOSE "TRANSAKSI LAINNYA"
4. CHOOSE "PEMBAYARAN/PEMBELIAN"
5. CHOOSE "TIKET"
6. CHOOSE "SRIWIJAYA"
7. INSERT PAYMENT CODE (777xxxxxxxxxxx)
8. PAYMENT INFORMATION WILL APPEAR CHOOSE "YA" TO PAY
9. TRANSACTION COMPLETED
10. TRANSACTION RECEIPT WILL APPEAR
1. INSERT YOUR ATM CARD
2. CHOOSE LANGUAGE PREFERENCE
3. ENTER YOUR PIN
4. CHOOSE "BILL PAYMENT/PURCHASE"
5. CHOOSE "TICKET"
6. CHOOSE "SRIWIJAYA"
7. ENTER PAYMENT CODE (777xxxxxxxxxxx)
8. SELECT ACCOUNT TYPE
9. CHOOSE YOUR ACCOUNT
10. ENSURE THE DETAILS INFORMATION, THEN CHOOSE "CORRECT"
11. TRANSACTION COMPLETED
1. CHOOSE LANGUANGE PREFERENCE
2. ENTER YOUR PIN ATM
3. CHOOSE "OTHER TRANSACTION"
4. CHOOSE "PAYMENT"
5. CHOOSE "OTHERS"
6. CHOOSE "TICKETING"
7. CHOOSE "SRIWIJAYA AIR"
8. ENTER PAYMENT CODE AND CHOOSE "CORRECT"
9. CHOOSE "SAVING"
10. ENSURE THE INFORMATION DETAILS, THEN "YES" IF CORRECT
11. TRANSACTION COMPLETED
1. INSERT THE ATM CARD BCA
2. ENTER THE PIN ATM
3. CHOOSE "TRANSAKSI LAINNYA"
4. CHOOSE "PEMBAYARAN"
5. CHOOSE "LAYAR BERIKUT"
6. CHOOSE "LAIN-LAIN"
7. ENTER SRIWIJAYA AIR COMPANY CODE : 710011
8. ENTER PAYMENT CODE
9. ENSURE THE INFORMATION DETAILS, CHOOSE "BENAR" IF CORRECT
10. TRANSACTION COMPLETED
11. TRANSACTION RECEIPT WILL APPEAR
6. Once inside, please select the number of transactions that want to be paid by check. Then click "lanjutkan".
7. Continue to the next process by inserting the token until the transaction is completed.
8. Once payment is successful, E-ticket will be mailed to the e-mail address listed at the time of reservation. Please call our call center if necessary to resend the e-ticket.
Cara Bayar Dengan KREDIVO PayLater
1. Open link internet banking http://mobile.ocbcnisp.com/application/Default.aspx., and then choose menu / button / logo m-Banking
2. Insert User ID and Password m-Banking for login.
3. Choose menu "Billing Payment".
4. Choose menu "Once Payment".
5. Choose menu "Flight Ticket" and then choose "Sriwijaya Airline".
6. Input 13 digits payment code at filled text box "No. Meter / ID Customer", and then choose "View" for payment detail.
7. Input token at text box "Once Password" if payment detail has matched.
8. Payment confirmation if successfully transaction, ticket will be sent to your email.
Payment steps using credit card:
1. Please enter credit card information, and credit card owner information correctly on the "passenger details and payment" page.
2. Continue by clicking the "Process Payment" button.
3. We will process your payment, please wait for the payment process to complete. DO NOT refresh the browser or press Back button at the moment.
4. Once the process is completed, a confirmation page will appear if the payment was successful or declined.
5. Ticket will automatically be sent to your email address.
1. Choose Payment Method Internet Banking Danamon
2. After filled name and contact detail of passenger, the next step will be show at payment detail confirmation page
3. Furthermore, the page will be redirected to the following views
4. Input user ID & password that will be use for the process payment
5. Transaction confirmation page, choose button "Next" for payment process
6. Page for input OTP (One Time Password)
7. Confirmation page for success payment
8. If choose button "Next", the process will be back to www.sriwijayaair.co.id
1. Open link internet banking https://ibank.ocbcnisp.com/default.htm, and then enter User ID and Password your Internet Bankings
2. Choose menu "Billing Payment", and then choose sub menu "Once Payment".
3. At menu "FLIGHT RICKET" Choose "SRIWIJAYA AIRLINES", and then select "Continue".
4. Insert 13 digits Code Payment in filled text box "No Meter / ID Customer", and then select "View" for detail payment.
5. Insert answere code of Token and click "Send" if detail payment already match, payment confirmation and ticket will be sent to the e-mail after successfully payment.
1. CIMB Clicks/RekeningPonsel
2. Masukan nama dan email pengguna akun CIMB Clicks / Rekening Ponsel pada halaman Rincian Penumpang dan Pembayaran, kemudian klik " Process Payment"
3. Pengguna akan diarahkan ke halaman ringkasan transaksi, kemudian klik tombol " Rekening Ponsel"
4. Pada halaman Rekening Ponsel CIMB, klik tombol " klik di sini"
5. Masukan Kupon Rekening Ponsel dan Code Captcha, kemudian klik Submit
6. Masukan Paycode yang Anda terima melalui SMS dari nomor ponsel yang sudah didaftarkan, kemudian klik Submit"
1. Choose flight schedule
2. Complete data for Contact Details and Passenger Details
3. Click Electronic Money tab and choose DOKU Wallet on the payment option menu, and then click Process
4. Choose DOKU on the payment method page, and then input your DOKU ID or email and Password
5. 
6. The status of transaction will be displayed on the screen of the transaction and you will receive an email notification
For more information Please visit DOKU website.
Ticket payment guide using DANAMON Virtual Account:
Ticket payment guide using BCA Virtual Account:
1. 
2. 
3. 
Ticket payment guide using BNI Virtual Account:
1. 
2. 
3. 
1. Choose your flight schedule
2. Fill in the data of the passenger contact details
3. Click Electronic Money AS as payment channel, choose OVO and click "Process"
4. You will receive a notification on your phone with a PIN you may use to confirm
5. The status of transaction will be displayed on the screen transaction and you will receive an email notification
1. Choose payment method Retail : Alfamart / Alfa midi / DAN+DAN / Lawson
2. After finishing booking process and get a payment code, Please visit nearest Alfamart Groups outlet.
3. Please make a payment at Alfamart Groups Cashier by showing/spelling 13 digit payment code as stated in booking confirmation.
4. Pay using Cash payment method or using electronic payment where available at Alfamart Groups outlet (debit/prepaid).
The Maximum payment using Cash Payment Method at Alfamart Groups outlet is IDR 5.000.000.
5. Make sure you get a receipt from Alfamart Groups Cashier after payment process.
CASH
NON CASH
Upon successful payment, E-ticket will be sent to your email.
1. Choose flight schedule
2. Complete data for Contact Details and Passenger Details
3. Click e-Banking tab and choose IB Muamalat on the payment option menu, and then click Process
4. Input your User ID and Password
5. Input your Paycode
6. The status of transaction will be displayed on the screen of the transaction and you will receive an email notification
Sriwijaya Air in cooperation with the Bank provide new technology-based facility via a virtual account number for payment of ticket purchase.
In any payment transaction, you can simply enter a virtual account number, which is already represented in the Bank account number and your invoice number. With this virtual account your transactions easily recognizable.
Virtual account number is 16 digits consisting of :
Example :
For more information contact Permata Tel in 500111
| BY | THE THINGS TO NOTE WHEN THE TRANSACTION |
| PermataATM, EDC Machine / EMA |
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| Cash Deposite Permata Bank |
Lists :
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| Permata Mobile |
Lists the virtual account number representing the number of your bill. |
| SMS Banking |
Lists the virtual account number representing the number of your bill. |
| PermataNet |
Lists the virtual account number representing the number of your bill. |
1. CIMB Clicks/RekeningPonsel
2. Masukan nama dan email pengguna akun CIMB Clicks / Rekening Ponsel pada halaman Rincian Penumpang dan Pembayaran, kemudian klik " Process Payment"
3. Pengguna akan diarahkan ke halaman ringkasan transaksi, kemudian klik tombol " CIMB Clicks"
4. Masukan User ID CIMB Clicks yang akan digunakan untuk melakukan pembayaran, kemudian klik " Submit"
5. Klik " Submit"pada halaman konfirmasi data rekening CIMB Clicks yang digunakan
6. Masukan Paycode yang Anda terima melalui SMS dari nomor ponsel yang sudah didaftarkan, kemudian klik " Submit"
7. Konfirmasi setelah pembayaran berhasil
